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How it work?
Simple and easy shopping with just 4 steps
Search and add items to the cart
Search for your favourite items and buy it or place a bid. Confirm item’s price and service fee.
Check out items in the cart
Check your order: item’s price, service fee...carefully and make a payment.
Pay for shipping fee
Select Shipping method and Pay for your International shipping fee and Optional service Fee, Domestic shipping fee.
Get your package delivered
Enjoy your nicely packaged items from Japan with 100% satisfaction.
Why choose us?
We bring a one-stop proxy-shopping service with an unforgettable experience.
Access Japanese products from anywhere in the world
Easily explore over 7 billion authentic products across a wide range of categories from 7 Japan's most renowned e-commerce websites on any platform: Website, iOS, and Android system.
Carefully pack, reinforce, and store your goods to make sure that all shipments meet full international shipping standards and reach the destination intact.
Be available 24/7 to support you around the clock. Offer a wide range of insurance policies during shipping process. Provide a real-time order tracking system so you can monitor your order anytime, anywhere.
Popular brands
Recommended sellers
Your wallet will thank you, your mood won’t mind
Shop smart, pay as you go and save big with exclusive policies, only at Janbox.
Sign up for an account by multiple simple methods without any fee.
FREE storage of packages in our warehouse for up to 45 days.
FREE consolidate multiple items or repack a single box to save up to 70% of shipping fee.
FREE consolidate multiple items or repack a single box to save up to 70% of shipping fee.
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Sign up for freeFrequently asked questions
Explore our frequently asked questions to learn more about Janbox.
Can I cancel my auction?
Janbox Points will have no expiration date, you can use your available points at any time you purchase the item. Please read more about Janbox point here.
How many payment methods on Janbox?
At Janbox, we accept 03 payment methods:
- - J-Points
- - Credit card
- - PayPal
Does Janbox point has expiration date?
Janbox Points will have no expiration date, you can use your available points at any time you purchase the item. Please read more about Janbox point here.
How can I check my order status?
You can check the status of your order by logging into your Janbox account. Select "My page" on the menu bar, confirm the status of your order under "Order management", including the following items:
On Process (for online auction orders)> Awaiting Deposit> Awaiting Purchase> Purchased> Domestic Shipping> Awaiting Payment> Delivering> Delivered> (Request Cancellation> Cancellation Order)
When is the payment due after winning an auction?
After winning the auction, the customer has 3 days to pay for the auction order. If you do not make a payment, the system will automatically deduct your fixed balance of 500 yen for each unpaid auction or canceled auction.
Download Janbox App
Easy shopping with Janbox Mobile App. Download now!
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